RESEARCH FIELD

Leadership, Negative Workplace Behavior, Employee Initiative Behavior, Human Resource Management.

EDUCATION BACKGROUND

PhD             Xiamen University (year 2016 to year 2020)

Master         Xiamen University (year 2013 to year 2016)

Bachelor      Xiamen University (year 2009 to year 2013)

TEACHING

Business Statistics, Research on Frontier Issues of Human Resource Management

RESEARCH

1. Peer Reviewed International Journal Publications

Sun, Zhuanzhuan, Wu, Longzeng,Ye, Yijiao, Ho Kwong Kwan.The impact of exploitative leadership on hospitality employees’ proactive customer service performance: a self-determination perspective, International Journal of Contemporary Hospitality Management, publish online, Jul 2022.

Lyu, Yijing, Wu, Longzeng, Ye, Yijiao, Ho Kwong Kwan Kwan, Hokwong. Rebellion Under Exploitation: How and When Exploitative Leadership Evokes Employees’ Workplace Deviance. Journal of Business Ethics, publish online, Jul 2022.

Ye, Yijiao, Lyu, Yijing, Wu, Longzeng, Ho Kwong Kwan.Exploitative leadership and service sabotage,Annals of Tourism Research,Volume 95,Jun 2022, 103444.

Ji, Lilian, Ye, Yijiao, Deng, Xincai.From shared leadership to proactive customer service performance: a multilevel investigation, International Journal of Contemporary Hospitality Management, Vol. 34,Jun 2022, No. 11, pp. 3944-3961.

Wu, Longzeng, Sun, Zhuanzhuan, Ye, Yijiao, Kwan, Hokwong and Yang, Mengqi. The Impact of Exploitative Leadership on Frontline Hospitality Employees' Service Performance: A Social Exchange Perspective, INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, Volume 96, July 2021, 102954.

Ye, Yijiao, Lyu, Yijing, Ho, Kwongkwan, Chen, Xingwen and Cheng, Xuanmei. The Antecedents and Consequences of Being Envied by Coworkers: An Investigation from the Victim Perspective, INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, Volume 94, April 2021, 102751.

Wu, Longzeng, Ye, Yijiao, Cheng, Xuanmei, Kwan, Hokwong and Lyu, Yijing. Fuel the Service Fire The Effect of Leader Humor on Frontline Hospitality Employees' Service Performance and Proactive Customer Service Performance, INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2020,32(05):1755-1773

Ye, Yijiao, Zhu, Hong, Deng, Xincai and Mu, Zhirong. Negative Workplace Gossip and Service Outcomes: An Explanation from Social Identity Theory, INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, Volume 82, September 2019, Pages 159-168.

Zhu, Hong, Lyu, Yijing and Ye, Yijiao. The Impact of Customer Incivility on Employees' Family Undermining: A Conservation of Resources Perspective, ASIA PACIFIC JOURNAL OF MANAGEMENT, 38, pages1061–1083 (2021).

Ye, Yijiao, Zhu, Hong, Chen, Yuanyi, Kwan, Hokwong and Lyu, Yijing. Family ostracism and proactive customer service performance: An explanation from conservation of resources theory, ASIA PACIFIC JOURNAL OF MANAGEMENT, 38, pages645–667 (2021).

Ye, Yijiao, Lyu, Yijing and He, Yanzhen. Servant Leadership and Proactive Customer Service Performance, INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, Volume 31 Issue 3, 2019.

Zhu, Hong, Lyu, Yijing and Ye, Yijiao. Workplace Sexual Harassment, Workplace Deviance, and Family Undermining, INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, Volume 31 Issue 2, 2019.

2. Peer Reviewed Chinese Journal Publications

Deng, Xincai, He, Shan, Lyu, Ping, Zhou, Xing, Ye, Yijiao, Meng, Honglin and Kong, Yurou. Spillover Effects of Workplace Ostracism on Employee Family Life: The Role of Need for Affiliation and Work-home Segmentation Preference, Acta Psychologica Sinica, 2021,53(10),1146-1160(in Chinese)

Ye, Yijiao, He, Yanzhen, Zhu, Hong, Deng, Xincai and Lu, Yijing. The Impact of Flexibility-oriented Human Resource Management on Technological Innovation, Nankai Business Review, 2020,23(02),191-202(in Chinese).

Ye, Yijiao, Lv, Yijing, Deng, Xincai and He, Yanzhen. Flexibility-Oriented Human Resource Management and Organizational Technological Innovation: The Mediating Effect of Organizational Learning, Business and Management Journal, 2018,40(12),72-87(in Chinese).